Support

Video Platform Video Management Video Solutions Video Player

Welcome to the Engage Support Center. Below are links to instructions about how to use the features of the Engage platform. If you can't find the answer you need, please click the Contact Us tab above and call us toll-free, 24 hours a day!

Video Platform Video Management Video Solutions Video Player

Welcome to the Engage Support Forum! Below are links to faculty-specific instructions about how to do such things as grading discussions, student submissions, and configuring your Engage course for your students. If you can't find the answer you need, please click the Contact Us tab above and call us toll-free, 24 hours a day!

Announcements

Calendar

Community Groups

These are community groups that exist outside of your individual courses; for example, program, university, and faculty groups. You can access these groups from the global navigation tab.

Course Groups/Teams

These groups are created inside a course for collaborative team assignments and discussions.

Discussion Forums

Editing

Gradebook

Messages

Navigation and Interface

Personal Settings

Profile

Questionnaire

Quizzes

Reports

Video

There are a number of ways to share media with your students. Which method to use depends on whether the media is stored on Engage or offsite, and the format of the media. In most cases we recommend embedding video on a Page. While it is possible to embed video in a Label within a Topic Section, posting media, especially video, within a Page resource makes it more accessible, and saves space on your course page. If you do decide to embed a video on the main course page be sure the width of the video is no more than 450 pixels in a Section, or 200 pixels in a Block, or it may affect the way the page displays. Note: In order for media to play without downloading, users must have the correct plug-ins installed in their browser. When a user opens a page, they will be prompted to install the plug-in if they need to.

Written Assignments

For help, please contact the helpdesk at

Phone:
1-877-265-3203

Email:
annamaria@personalsupportcenter.com